PESAN Privacy Policy

Pesan, located at Kees van Dongensingel 10, 3544 KG, Utrecht, The Netherlands, is responsible for the processing of personal data as shown in this privacy statement.

Contact Details

Personal Data We Process

Pesan processes your personal data because you use our services and/or because you provide this data to us yourself. Below you will find an overview of the personal data we process:

  • First and last name
  • Gender
  • Date of birth
  • Address
  • Phone number
  • Email address
  • Other personal data that the customer actively provides, for example, by creating a profile on our website, in correspondence, and by telephone
  • Location data

Special and/or Sensitive Personal Data We Process

Pesan processes the following special and/or sensitive personal data about you:

  • Data of persons under the age of 16. Our website and/or service does not intend to collect data about website visitors under the age of 16, unless they have permission from their parents or guardian. However, we cannot verify whether a visitor is older than 16. We therefore encourage parents to be involved in their children's online activities to prevent data about children being collected without parental consent. If you are convinced that we have collected personal data about a minor without this consent, please contact us at info@pesan.info, and we will delete this information.
  • Race

Purposes for Processing Personal Data

Pesan processes your personal data for the following purposes:

  • To offer you the opportunity to create an account
  • To process your payment
  • To send our newsletter and/or advertising brochure
  • To be able to call or email you if necessary to provide our services
  • To deliver goods and services to you

Retention of Personal Data

Pesan does not retain your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We apply the following retention period for personal data: 1 year.

Sharing Personal Data with Third Parties

Pesan does not share your personal data with third parties.

Cookies or Similar Technologies

Pesan does not use cookies or similar technologies.

Accessing, Modifying, or Deleting Data

You have the right to access, correct, or delete your personal data. You can do this yourself through your account settings. You also have the right to withdraw your consent to data processing or to object to the processing of your personal data by our company, and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization you specify.

To ensure that the request for access has been made by you, we ask that you include a copy of your identification document with your request. Please black out your photo, MRZ (machine readable zone), passport number, and citizen service number (BSN) to protect your privacy.

Data Security

Pesan takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe that your data is not properly secured or there are indications of misuse, please contact us at info@pesan.info.